How to Add an AI agent to Your Wix Website

Before you start

Check you have these ready. It saves a trip back halfway through.

• A ChatterEase account. You start on the Free plan, and you do not need a card to start.
• An AI agent trained on your own content, such as your website pages or files (PDF, Word, text). Ask it a few test questions in the dashboard first, so you know the answers are right before visitors see it.
• Admin access to your Wix site, so you can add code and publish changes.
• A Wix Premium plan with a connected domain. Wix only allows custom code on sites that have both.

Not set up yet? See the plans and prices, then follow the quick start guide to create your AI agent and train it on your website.

How to add ChatterEase to Wix, step by step

1. 1

   Step 1: Copy your embed code from ChatterEase

   Log in to ChatterEase and go to Dashboard, then AI agents. Open the agent you want on your site and click the Embed tab. Copy the code under "Embed with a widget script". It already has your agent ID in it.

   Copy

   <script async src="https://chatterease.com/embed/YOUR_AGENT_ID/widget.js"></script>

   Tip: The code above is an example. Copy yours from the Embed tab, because it has your own agent ID where this one says YOUR_AGENT_ID.

2. 2

   Step 2: Open Custom Code in your site's dashboard

   Go to your Wix site's dashboard, not the Editor. Click Settings, then scroll to the Advanced section (some accounts call it Development & integrations) and open Custom Code.

3. 3

   Step 3: Add your code

   Click + Add Custom Code. Paste your ChatterEase script into the code box and give it a name you will recognise later, such as ChatterEase.

4. 4

   Step 4: Choose where it loads

   Under the pages setting, choose All pages. If Wix asks whether to load the code once or on each new page, choose once. Under where to place the code, choose Body - end. Then click Apply.

   Tip: Want to try it on one page first? Choose specific pages instead of All pages, check it there, then switch to All pages.

5. 5

   Step 5: Publish any waiting changes

   Custom code runs on your live site, not inside the Editor or its preview. If you have changes waiting in the Editor, click Publish.

6. 6

   Step 6: Check that it works

   Open your live site in a private or incognito window, so you see it the way a new visitor does. Look for the ChatterEase launcher in the bottom-right corner (or bottom-left, if you moved it in your agent's settings). Click it and ask a question your pages answer, like your opening hours or your returns policy.

Let an AI assistant add it for you

If Wix has an AI assistant built in, or you use ChatGPT, Claude or Gemini, you can hand this job to it. Some assistants can make the change for you; others will tell you exactly where to click. Either way, the prompt below keeps it to one small change.

1. 1. In your ChatterEase dashboard, open AI agents, pick your agent and go to the Embed tab. Copy the embed code.
2. 2. Paste it into the box below. Your real code goes into the prompt in place of YOUR_AGENT_ID.
3. 3. Copy the prompt and paste it into your AI assistant. Check its answer before you apply any change.
4. 4. Open your live site in a private window and ask the AI agent a question to make sure it works.

I want to add the ChatterEase chat widget to my Wix website. Please add the code below for me. If you can't make the change yourself, tell me exactly where to click and what to paste.

The code:
<script async src="https://chatterease.com/embed/YOUR_AGENT_ID/widget.js"></script>

What I need:
1. Add it in Settings > Custom Code as a new code snippet: apply it to all pages, place it in "Body - end", and load it once.
2. Load it on every page of the site, once. If this script is already there, don't add it again.
3. Paste it exactly as it is. Keep the async attribute and don't change the URL.
4. Don't change, move or delete any other code, theme settings or content.
5. When you're done, tell me what you changed and where, so I can undo it later.
6. Tell me how to check it works: open the live site in a private window and look for the chat button in the bottom corner.

If my plan or my permissions don't allow custom code, tell me what I need instead of trying a workaround.

The prompt asks the assistant not to touch anything else and to tell you what it changed, so you can undo it. If it can't add custom code on your Wix plan, it should say so; the steps above still work.

If the widget does not show up

Work down this list. Most problems on Wix come from one of these, and each one takes a minute to check.

Still stuck? The ChatterEase docs cover setup in more detail, or book a demo and ask us about your setup.

Tips for Wix

Lead capture, the greeting bubble and Auto-update come with Growth and Pro. Compare plans.

Questions about ChatterEase on Wix