Changelog

What's new in ChatterEase, updated regularly.

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v1.9.0Major Release

New billing, a free plan and a new homepage

Plans are now monthly or annual, every new account starts on a free plan, and the homepage shows how the product works.

  • New: Monthly and annual plans. Annual billing is 20% off.
  • New: A free plan for every new account, with no card required, plus a one-time 14-day trial of any paid plan.
  • New: A Get a Demo page for booking a short walkthrough.
  • Improved: When a trial ends or a paid plan is cancelled, the account returns to the free plan. Training data and settings are kept.
  • Improved: Plan cards show fixed USD prices. Local tax is calculated at checkout.
  • Improved: Clearer sign-in and sign-up screens.
v1.8.0Update

Blog, setup guides and comparison pages

  • New: The ChatterEase blog, with an RSS feed.
  • New: Step-by-step setup guides for WordPress, Shopify, Wix, Webflow, Squarespace and plain HTML sites.
  • New: Pages for six industries, from restaurants to online courses.
  • New: Side-by-side comparisons with Chatbase, Tidio, Intercom and Crisp.
  • New: A Refund Policy and an About page.
  • Fixed: The contact form and the status page sign-up now deliver every submission.
v1.7.0Major Release

Auto-update, webhooks, ratings and email alerts

  • New: Website sources can update themselves every day, every week or every 30 days.
  • New: Webhooks for Zapier, Make, n8n or your own endpoint.
  • New: Email alerts for new leads, hand-offs and usage limits.
  • New: A weekly summary email every Monday.
  • New: Visitors can rate answers with a thumbs up or down.
  • New: Pinned answers: set the exact reply for a question and it is used every time.
  • Improved: Training sources show when they were last updated and whether it worked.
v1.6.0Major Release

Lead capture, greeting bubble and widget themes

  • New: A lead form that collects a visitor's name and email during the chat.
  • New: A leads inbox across all your AI agents, with CSV export.
  • New: A greeting bubble that opens on its own after a delay you choose.
  • New: Up to 4 suggested questions visitors can tap.
  • New: Hand-off to a person with a contact form and an email to you.
  • New: Light, dark and system themes for the chat window.
  • New: Your own logo in the widget header (Pro plan).
  • Improved: More control over the launcher button: round or pill shape, label, avatar and position.
v1.5.0Bug Fix

Reliability and security pass

  • Fixed: PDF uploads work reliably again.
  • Fixed: The widget preview closes properly and the toolbar no longer clips on phones.
  • Fixed: The unread badge on the widget comes back for new visitors.
  • Improved: Stricter security headers and locked-down data access across every table.
  • Improved: Faster dashboard queries.
v1.4.0Major Release

Onboarding and in-app notifications

  • New: A setup wizard that takes new accounts from sign-up to a live AI agent.
  • New: A setup checklist on the dashboard.
  • New: In-app notifications with a bell and an unread badge.
  • Improved: Upgrade reminders remember when you dismiss them.
  • Fixed: The cookie banner no longer shows up inside the embedded widget.
v1.3.0Major Release

Analytics and the conversation viewer

  • New: An analytics dashboard with conversations over time, a per-agent chart and a busy-hours heatmap.
  • New: A table of the questions visitors ask most.
  • New: Read every conversation in full, visitor by visitor.
  • New: Export conversations as CSV.
  • Improved: Conversation counts are now exact, even under load.
v1.2.0Update

The ChatterEase name, website and docs

  • New: The product is now called ChatterEase.
  • New: A new website with documentation, a contact page and a status page.
  • New: Privacy, terms and cookie policies.
v1.1.0Update

Plans and upgrades

  • New: Three paid plans: Starter, Growth and Pro.
  • New: Plan usage bars for conversations, AI agents and documents.
  • New: Upgrade from the dashboard in a few clicks.
v1.0.0Major Release

First release

  • New: Create, edit and delete AI agents from the dashboard.
  • New: Train an AI agent on your documents or your website.
  • New: An embeddable chat widget, added to any site with one script tag.
  • New: Answers that come from your own content.
  • New: Secure sign-in and one workspace per account.

What's coming next

  • WhatsApp integrationIn progress
  • Team members and multi-user accessIn progress
  • Support for more AI modelsIn progress
  • Google Docs as a training sourceIn progress
  • Conversation searchIn progress
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